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Creating Groups

Status: Complete

Groups let you organize channels within a community. This page covers how to create groups, the different visibility options, and what happens automatically when a group is created.

Who Can Create Groups

Group creation is controlled by the community's "Who can create groups" policy setting. The community owner or admin configures this in Community Settings.

Policy Who can create groups
everyone (default) Any community member
moderator Community Moderators, Admins, and the Owner
admin Community Admins and the Owner only

Instance administrators can always create groups in any community.

Creating a Standard Group

  1. Navigate to the community where you want to create a group.
  2. Use the group creation option in the sidebar (right-click menu or a dedicated button).
  3. Fill in the group details:
  4. Name (required) -- 1 to 64 characters
  5. Description (optional) -- up to 2,048 characters
  6. Visibility -- public or private (defaults to public)
  7. Confirm creation.

What Happens on Creation

When a group is created:

  1. The group is added to the community.
  2. A #general text channel is automatically created inside the group.
  3. The creator becomes the group Owner.
  4. For public groups: All current community members are automatically added as group members.
  5. For private groups: Only the creator is added as the group owner.

Tip: If your community has more than 5,000 members, public group creation with auto-join is disabled. Create a private group and use invites instead.

Creating a Personal Group

Personal groups are private groups assigned to a specific community member. They are typically used for ticket-style support, individual workspaces, or moderation purposes.

Permission Required: Community Moderator or higher

To create a personal group:

  1. Use the group creation interface.
  2. Set the assigned member to the target community member.
  3. Provide a name and optional description.

Personal groups have special behavior:

  • Visibility is forced to private.
  • Discoverability is disabled.
  • The assigned member becomes the group owner in the membership table (not the creator).
  • The #general channel is created with the assigned member as the channel creator.
  • The assigned member must be a community member.
  • By default, the assigned member cannot create invites (allow_invites defaults to false). A community moderator or higher can change this.

Visibility Options

Visibility Behavior
Public All community members are auto-added on creation. New members who join the community later are also auto-added. Any community member can join freely. Visible in group discovery (if discoverable).
Private Only the creator is added. Other members must receive a group invite. Not visible in discovery by default.

You can change a group's visibility after creation (see Managing Groups).

After Creating a Group

Once your group exists, you can:

  • Create channels -- add text and voice channels to the group (see Channels)
  • Invite members -- for private groups, generate invite links (see Managing Groups)
  • Customize -- upload an icon, banner, or set an accent color
  • Adjust settings -- change the name, description, visibility, or discoverability

Limits

Limit Value
Groups per community 200
Group name 1--64 characters
Group description up to 2,048 characters
Max community size for public auto-join 5,000 members

Next Steps