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Moderation Guide

This section covers community-level moderation tools in Chatalot. Moderation keeps your community safe and welcoming -- from issuing a gentle warning to removing disruptive users entirely.

Chatalot's moderation philosophy is fair, transparent, and escalating. Start with a warning, escalate to a timeout, and reserve kicks and bans for persistent or severe violations. Every moderation action is logged, giving your team a clear record of what happened and why.

Note: This guide covers community-level moderation (warnings, timeouts, kicks, bans). For instance-level administration (suspending accounts, purging content, managing files), see the Admin Guide.

Pages

# Page Description
1 Moderation Overview Available tools, who can moderate, and quick reference table
2 Warnings Issuing warnings, warning history, and what users see
3 Timeouts Temporarily muting users in a channel with duration options
4 Kicks and Bans Removing users from a community, ban lists, and unbanning
5 Content Moderation Deleting messages, quarantine system, and edit history
6 Reports User-submitted reports, the review workflow, and resolution
7 Permissions Reference Comprehensive table of every moderation permission by role

Moderation Principles

  1. Warn first. Most situations can be resolved with a clear warning and a reason.
  2. Escalate proportionally. Use timeouts for repeated minor issues. Reserve bans for serious or persistent violations.
  3. Always provide a reason. Every moderation action supports a reason field. Use it. Transparency builds trust.
  4. Review the evidence. Check message history and warning records before taking action.
  5. Document decisions. All moderation actions are logged in the audit trail for accountability.
  • Admin Guide -- Instance-level administration (user suspension, content purge, file management)
  • Managing Members -- Community roles, invites, and the role hierarchy
  • Role Hierarchy -- Full breakdown of instance and community role levels